My wd external hard drive will not mount and does not show up anywhere. I have tried it on a laptop with windows 7 and on a destop pc with. Jan, 2020 the following wd my book data recovery guide is done with recoverit data recovery for windows. Summary of contents for western digital my book live. This 30 day period starts on the date of your first telephone contact with wd technical support. When you plug your wd external hard drive to macos, does it show in finder. Western digital my book problem question and answer dti.
If you have exhausted either of the windows or macintosh advanced troubleshooting. How to fix my mac not recognizing my wd external hard drive quora. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. However, they are prone to be damaged or corrupted as well.
External hard drives are resourceful as they hold large volumes of data and are portable as well. For finding the best type of external hard drive to connect to your mac, there are a few things that you will want to pay attention to before purchasing an external hard drive. Nov 14, 2019 get a free addition to setapp the ultimate mac user book. Western digital 2tb computer external hard disk drives for.
And have your wd elements for mac and lose your issues. While transferring the files to the computer you might have found that the external hard drive is not showing up on mac. Compatibility may vary depending on users hardware configuration and operating system. My hard drive doesnt show up windows 7 fix western digital. View and download western digital my book user manual online. Western digital my book live user manual pdf download.
It requires dlna or upnp devices, and a router with an internet connection for streaming purpose. External hard drives free delivery possible on eligible purchases. How to solve my wd hard drive not recognized in windows 10. Discover the world of external hard drives for mac. Apr 18, 2020 external hard drives are resourceful as they hold large volumes of data and are portable as well. Heres how to fix external hard drive not detectedrecognized error on a. Ive tested and swapped the usb cable and power output, checked on a different computer and looked at disk utility, all with no luck. Mar 07, 2020 external hard drives are not only useful for storing data but are an excellent way to transport files from one location to another. This formatting is also known as mac os extended journaled file system. Your product includes 30 days of free telephone support during the warranty period. Most of the time, when you connect an external hard drive to your macs usb port, you soon see it mount on the desktop. Learn what to do when a mac is not detecting or showing your external disks and fix it. You may face the similar problem wherein your mac is unable to recognize the external hard drive and to resolve it, you have to restart your mac. Mac ipad iphone apple watch tv music itunes homepod ipod touch apple.
Wd elements 2tb external hard drive blinking light problem. And in 10 quick steps ill tell you how to format wd passport for mac. Wd my passport external harddrive set up guide for mac. Video showing how to troubleshoot external hdd detection problems. Dont worry, the next guide we will show you the best solution to fix the hard drive not recognized problem. Put your digital life on the sleek, high capacity my book essential external hard drive. The best solution, especially for those using a portable mac, is an external hard drive. Get a free addition to setapp the ultimate mac user book. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Fix wd external hard drive not workingrecognizedshowing. Our apologies hearing about your apparent malfunction with the my book drive and thanks for bringing this to our. How to fix toshiba external hard drive not showing upworking. The quick drive test checks the drive for major performance problems. Compare portable, usb and external hard drive models for office and home and shop online.
Wd 20tb my book duo desktop raid external hard drive usb 3. The second problem was that some of my video files would stop playing on my sony tv about 20 minutes into the playback. I never use backup software like time machine etc for external drives. If you want to use the drive with a mac computer, see reformatting the drive on page 35 and troubleshooting. Some reasons why a drive doesnt show up in my computer. Desktop external hard drives usually run at 7200 rpm to offer all the speed they can. Well, i just bought a replacement external hard drive in preparation to move my files from the my book over, but of course, now it wont show up at all when i connect it. The drive may not be getting enough power to fully spin up and be recognized the data cable may no longer be good the partition on the drive may be damaged or files corrupted the drive itself may have failed troubleshooting your external drive its always best to. Fix wd external hard drive not workingresponding issue. Western digital my book troubleshooting, repair, and service manuals. Storage western digital my book for mac user manual. The tiny bulb is constantly blinking when plugged in. Western digital wdbbgb0040hbknesn my book black desktop hard drive.
Mac or macbook doesnt recognize external drives appletoolbox. Seagate hard drives, such as portable hard drives, external hard drives, hard drives for mac, etc. If you have a mac, you can get mac version to follow similar steps to recover your lost data. I have tried it on a laptop with windows 7 and on a destop pc with windows xp, it doesnt work. Jan 08, 2020 you can only read your elements external hard drive. When you need lots of onthego space for an evergrowing collection of files, you can trust our highperformance portable hard drives to get the job done. If your product is not listed above, please visit the product page. Tips for getting started with the wd my book backup drive. Fix wd external hard drive not recognizedworking with light. Windows xp, windows vista, windows 7 requires reformatting note. Email support is free for the entire warranty period and our extensive knowledge base is. Wd western digital 2tb my book external hard drive for desktop laptops. My microsoft surface does not recognize the external hard drive. How to fix wd hard drive not recognized on mac without losing data.
I was working in my surface with the external hard drive. Capacity the total capacity of an external hard drive is going to be important, especially for those who work with lots of data. Update wd external hard drive driver to make it work. Or if youre desperate to know how to reformat wd my passport. My book essential hard drive is not recognized by windows. Anytime i read about problems with external drives, seems to be related to back up software that was installed. This reduced power draw helps preserve the battery life of the. Can i fix this issue without losing my important data. Get quick support for claims and free troubleshooting via a single point of contact at. Page 20 user manual connecting and troubleshooting the connect no my book live found screen displays when the setup software can. Read speeds up to 2000mbs to decrease load times and get you into the game faster. There isnt a lot of documentation that comes in the box with the wd my book drive. I had the same problem with a western digital 2tb my book studio. Please make sure that your wd my book external hard drive can be recognized by your computer.
Data recovery on a 1tb western digital hard drive duration. Our latest edition now features visual, easytouse, automatic, continuous backup. External hard drive not mounting apple developer forums. Available in various editions from essential, to premium to world edition. Anyone who uses a mac computer knows that the included internal hard drive tends to fill up quickly. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. My wd elements 2tb external hard drive is not working. For, instant support related wd 2tb external hard drive setup and troubleshooting contact our technical experts. Fix wd external hard drive not workingrecognizedshowing up. Why is external hard drive not showing up on my computer. My book essential hard drive is not recognized by windows 7.
Is your mac not recognizing your external hard drives. Buy wd 2tb my book for mac desktop external hard drive usb 3. This faq is taken from answer id 1164 in wds knowlege base. You can find out how to format your wd elements external hard drive for mac and pc using my article here. External hard drive no longer shows up in my computer. Get setapp and receive a free copy of the ultimate mac user book. Western digital 2tb external portable hard drive usb 3. Next day when i turn the pc on, does not recognize any more the hard drive.
Western digital wdbeks0020hbk my book for mac 2tb usb 3. Oct 01, 2014 my western digital hard drive is not showing up in windows 7. This item wd 2tb my book desktop external hard drive usb 3. Oct 20, 2019 youre mad as hell because your new wd my passport drive is read only on your mac. To update a safepoint with the latest changes on your my book live drive, click the update icon for your safepoint. A line of external hard drives by western digital, styled after hardbound books.
The first is that my video files are a bit jerky, as they are stored on an external hard drive to my mac. I had that problem and went to office depot which is where i bought it. Mac cant read wd elements external drive solved mac data. My microsoft surface does not recognize the external hard.
The following wd my book data recovery guide is done with recoverit data recovery for windows. My hard drive doesnt show up windows 7 fix western. Drive speed is measured in revolutions per minute rpm, based on how fast the drive can spin. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Apple likes to ensure these are easy to find, so they also appear in the finder in the lefthand column under devices, since macs treat them the same way as. Page 99 setting up web access through wd 2go accessing your personal cloud this chapter explains how to set up the my book live drive for remote access and describes some of the ways you can take advantage of its many capabilities. Before that it was working perfectly on both computers. I disconnect it several times, restart the pc, remove the hard drive power and usb cable and nothing.
Fix seagate external hard drive not recognizeddetected on mac. The external hard drive itself, under normal circumstances, should be detected by your operating system, without the need of drivers, software, or firmware updates. I just reformat the drive and drag and drop files on it. If you have a mac, you can get mac version to follow similar steps to recover your lost data from wd my book external hard drive. Macbook external hard drive not recognized how to reformat. How to access an external hard drive thats not showing up on mac. Macbook external hard drive not recognized how to reformat western digital hard drive for mac. Compared to plex media dlna server software on my mac there are pluses and minuses. While the external hard drive connected to the windows computer or mac, and the device did not show up. Wd 2tb external hard drive setup and driver download. When wd external hard drive, usb or other brands of storage devices are not working or not responding to any operations in your pc, dont worry. If your external hard drive is not accessible please try these basic troubleshooting steps first.
Before you try any system troubleshooting tips, start with the basics. This article will provide you with additional information will hopefully answer some of your questions regarding the my. If you want to use the drive with a mac computer, see reformatting the drive on page 35 and troubleshooting on page 39. Mar 18, 2020 why is external hard drive not showing up on my computer. Our bestselling my book external drive is an elegant, highcapacity storage solution for all the chapters of your digital life. Wd 2tb my book for mac desktop external hard drive usb 3. Buy wd 4tb my book desktop external hard drive usb 3. Lacie 2tb mobile drive external hard drive usbc usb 3. The first is that my video files are a bit jerky, as they are stored on an. Wd my book studio 2tb mac external hard drive storage usb 3. You can follow belowoffered methods to get problems fixed right now. Some useful advice before you format wd my passport for mac do you need to format. The hard drive hasnt fallen down or been physically damaged in any.
When you take into account price, ease of use, and. When you take into account price, ease of use, and portability, the seagate backup plus slim is the most reliable hard drive you can carry around with you at all times. Since updating to macos sierra, my seagate 1tb harddrive isnt being read or mounted by my retina macbook pro 2014. This reduced power draw helps preserve the battery life of the mac you plug the drive into. Did it mounted successfully last time you plugged into the mac. My western digital hard drive is not showing up in windows 7. External hard drives are not only useful for storing data but are an excellent way to transport files from one location to another. Your mac not recognizing an external hard drive can be cause for panic. While transferring the files to the computer you might have found that the external hard drive is. Why does the seagate external hard drive not recognized on mac. Your my book drive is formatted as a single ntfs partition for compatibility with all updated windows operating systems.